Official Documents

Mbet Privacy Policy – Your Personal Data Protection

At mbet, your privacy is not just a legal obligation — it is a real commitment. We take seriously every piece of information you entrust to us, and here we explain clearly how your data is managed.

Updated: January 2026 256-bit SSL Bahasa Malaysia

How mbet Protects Your Data

Six core principles that shape how we manage and protect every member's personal information.

High-Level Encryption

All data transmitted between your device and mbet servers is protected by 256-bit SSL encryption — the same level of security used by leading financial institutions.

Secure Data Storage

Your personal data is stored on secure servers with strict access controls. Only authorised staff may access your data, and every access is logged.

No Data Sale

Mbet does not sell, rent, or share your personal data with third parties for marketing purposes. Your data belongs to you — not as a business commodity of ours.

Full User Control

You have the right to access, correct, and request deletion of your personal data at any time. Control stays with you, not us.

Minimum Data Collection

We only collect information that is genuinely necessary to provide our services. No excess data is collected without a clear and legitimate purpose.

Legal Compliance

Mbet's data management complies with applicable data protection legislation, including Malaysia's Personal Data Protection Act (PDPA) and international standards.

Note: This Privacy Policy describes the data collection and usage practices of mbet. By using our platform, you agree to the terms set out here. Please read this document carefully.

1Introduction

Welcome to the mbet Privacy Policy page. This document explains how the mbet platform collects, uses, stores and protects your personal information when you register and use our services.

We understand that entrusting personal data to any online platform is a significant decision. That is why we want to be fully transparent about what we do — and what we do not do — with your information.

This policy applies to all users of the mbet platform, including those who access it via our website or mobile app. It should be read alongside our Terms and Conditions.

2Types of Personal Data We Collect

Mbet collects your personal data through various means throughout your use of the platform. The following are categories of data that may be collected:

Data Category Examples How It's Collected
Identity Information Full name, date of birth, ID card number Account registration, KYC
Contact Information Email address, phone number, residential address Account registration
Financial Data Bank account number, transaction details Deposit & withdrawal process
Technical Data IP address, device type, web browser, operating system Automatic system logs
Activity Data Game history, transaction history, game preferences Platform usage
Verification Documents Copy of ID card, passport, utility bill KYC process

3How We Use Your Data

Every piece of data collected has a clear and legitimate purpose. We use your information to:

  • Managing your account — registration, login, identity verification, and maintenance of your profile.
  • Processing financial transactions — deposits, withdrawals, and any fund transfers within the platform.
  • Providing customer support services — responding to inquiries, resolving complaints, and providing technical support.
  • Meeting compliance obligations — KYC, anti-money laundering (AML) compliance, and other legal requirements.
  • Improving the platform — analyzing usage patterns to improve the overall user experience.
  • Preventing fraud — detecting and investigating suspicious activity to protect all users.
  • Important communications — sending system notifications, policy updates, and important security information.

mbet does not use your data to make automated decisions that negatively affect you without human review.

4Data Sharing with Third Parties

Mbet takes a highly cautious approach to data sharing. In short — we do not sell your data. However, there are limited situations where data sharing may occur:

  • Service providers — third parties that assist us in operations (such as payment processors) are bound by strict confidentiality agreements and may only use data for specified purposes.
  • Legal requirements — we may be required to disclose your data to authorities if mandated by a court order or applicable law.
  • Fraud prevention — in cases involving serious fraud, we may share information with relevant crime prevention authorities.
  • Business transfers — in the event of a merger or acquisition, user data may be transferred with appropriate notice given to you.

In all of the above cases, we ensure that any data sharing is carried out with adequate safeguards and only to the extent strictly necessary.

5Data Security Measures

Protecting your data is a core technical and operational priority at mbet. The measures we employ include:

  • 256-bit SSL encryption for all data communication between you and our platform.
  • Role-based access control (RBAC) system that ensures only authorized personnel can access sensitive data.
  • 24/7 security monitoring by our cybersecurity team.
  • Regular security audits by independent third parties.
  • Two-factor authentication (2FA) is available for all user accounts.
  • Password storage uses irreversible hashing methods.

While we take all reasonable measures, no system can be guaranteed 100% secure. We encourage you to also take security steps such as using strong passwords and enabling two-factor authentication.

6Cookies and Tracking Technologies

The mbet platform uses cookies and similar tracking technologies to enhance user experience. Below are the types of cookies we use:

  • Essential Cookies — required for core platform functions such as session login and security. Cannot be disabled.
  • Functional Cookies — remembering your preferences such as language and display settings for a better experience.
  • Analytics Cookies — helps us understand how users interact with the platform so we can make improvements. This data is processed in aggregate and does not identify individuals.

You can manage your cookie settings through your web browser settings. Disabling certain cookies may affect the functionality of some parts of the platform.

7Your Rights as a User

As a user of the mbet platform, you have the following rights regarding your personal data:

Right of Access You have the right to request a copy of the personal data we hold about you at any time.
Right to Rectification If any of your data is inaccurate or out of date, you have the right to request prompt correction.
Right to Erasure You may request the deletion of your personal data, subject to applicable legal retention obligations.
Right to Object You have the right to object to the processing of your data for certain purposes, including direct marketing.
Right to Data Portability You may request your data in a machine-readable format for transfer to another service.
Right to Restrict Processing In certain circumstances, you may request that we limit how we process your data.

To exercise any of the above rights, contact the mbet support team. We will process your request within a reasonable timeframe in accordance with applicable legal requirements.

8Data Storage and Deletion

Mbet retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account termination, we may retain certain data for a specified period for the following reasons:

  • Compliance with legal and regulatory obligations, including financial record-keeping requirements.
  • Resolving any outstanding disputes or claims.
  • Fraud prevention and protection against unauthorized use of the platform in the future.

Once the specified retention period expires and there are no legal requirements mandating further storage, your data will be securely deleted or anonymized.

9Children's Privacy

The mbet platform is specifically for individuals aged 18 and above. We do not knowingly collect personal information from minors.

If you believe a child has provided us with their personal information, please contact our support team immediately. We will take steps to delete that information and close the account in question.

10Links to Third-Party Sites

The mbet platform may contain references to third-party services, particularly game providers and payment processors. This Privacy Policy applies only to the mbet platform itself.

We are not responsible for the privacy practices of any third party. We encourage you to review the privacy policy of any third-party service you use separately.

11Changes to This Privacy Policy

Mbet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices or new legal requirements. The "Last Updated" date at the top of this document will be updated whenever changes are made.

For material changes, we will notify you via in-platform notification or the email you registered. Continued use of the platform after changes are published is considered acceptance of the updated terms.

We encourage you to check this page regularly to stay informed about how we protect your information.

12Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to help.

You can reach the mbet support team via:

We aim to respond to all privacy-related enquiries promptly. For data rights requests, please clearly state the type of request and the relevant account information so we can process it more efficiently.

View Our FAQ

Your Data is Safe with mbet — Join Us with Confidence

With industry-grade security systems and a genuine commitment to privacy, mbet is an online entertainment platform you can trust completely.

Bahasa Melayu